Before human resource outsourcing will be adopted, the company must be able to assess first whether there is really a need to change the operations of the HR department or some existing previsions needs to be change. The reviews and evaluation is highly needed because this will help determine if outsourcing is necessary. Imagine just for the last four years of the utilization of outsourcing strategy, the call center companies are able to save more than billion dollars for the manpower alone. Aside from that, they are able to give help as well to millions of people who are seeking for employment with the right compensation. Like any business events, there are advantages and disadvantages if one decides to outsource. The following are outsourcing advantages: Flexibility The hours of work may be shorter or longer depending on the lead contractor s decision. Additionally, since it is contract-based there is room for contract extension if subcontractor s efficiency is well; otherwise contract renewal is not possible. If the re-allocation of available resources would yield on high return. If outsourcing will give you other benefits like reduced management time and improved operation efficiency. Aside from providing you the aforementioned services, your consultant can also provide you outsourcing strategies as well as optimized business operation services which can help in reducing the operational costs of your business. First Class Customer Service through Back Office Outsourcing There are growing numbers of companies that are already realizing the rapid growth of competition, the continuous technological advancements, and constant enhancement of different products and services in the business market. In other words, it is just essential to have its operations productive and cost-effective as well. Aside from that, they are able to give help as well to millions of people who are seeking for employment with the right compensation. Here are the following benefits of outsourcing in call centers: 1. In most of the types of productions, labor cost attains the highest share in the entire operating expenses.